Maybe the best thing about choosing the field of web design is that you have the option to work from home and you almost never have to speak to your clients directly, through email or messenger software only. This can be great for people who are not comfortable around employers and maybe do not have the people skills to create or maintain a working relationship in person or via the telephone. There are of course important etiquette tips which need to be considered when you are emailing or working directly with a client via the internet.
MSN Messenger or SKYPE are two of the most popular ways to communicate online today and this is how many online business relationships work. Many times as a web designer you will find yourself speaking directly with the client as you are updating or working on their project and they are waiting on the other side for results. This is perhaps the fastest way to update or create a website with your client but it can be confusing and unsuccessful if you do not know how to communicate your thoughts and ideas to them and you do not understand what they are looking for.
Many times your client will have a very specific idea of what they want or no idea at all. For those who have specific ideas it can be incredibly difficult to create for them what they want on the first try, do not be discouraged. Exercise your patients and be as polite and honest as possible. If you do not understand what they are looking for then tell them because you could be going in a circle for a long time of you do not admit your confusion. Buyers understand that it is not easy to convey their thoughts and this is why working online via messengers is successful because you can talk in live time about your updates and what they want done.